How do I download the tracks that I just purchased? Beginning your downloads: After you finish the Paypal™ checkout process we will recieve a confirmation email from Paypal™. We will then send you a confirmation email with your login details where you will be directed to your download center page on our wesbite. On the download page you will have a list your purchases displayed by a flashing download button. Click that button to start the transfer and you'll be prompted to either save or open the file. You'll want to select save and take note of the target location that your browser will save the file to.
Completing the transfer once the download starts: It's very important that your download transfer finishes completely before attempting to open it. All track downloads will be saved to your computer as .ZIP files which will need to be unzipped. Click here if you need to download winzip.
Locating files once the transfer is complete: You'll need to find the files that you've just downloaded. In Windows, most browsers will save files to the downloads folder which you can find inside my documents. For Mac, the default destination is the desktop. If the files aren't in those default locations, you can find the target location from that dialogue box that was discussed on the step above.
Extracting files:
The unzipping process will vary depending on what software you use to handle .zip files and what operating system you're using. In most cases, simply double-clicking on a file will begin extracting the contents. In some cases you'll be prompted to select a destination for the unzipped folder. Otherwise, it'll typically be unzipped to the same root folder as the original .zip file.
Listen your songs!
Once everything is saved and extracted, you can use your MP3s in any way you like. All digital downloads are DRM (Digital rights management) free and can be burned to disc, stored in your media library, or synchronized with your mobile MP3 player for you to take with you wherever you want.
If you have any further questions, feel free to contact us.
Why don't you have any major label artists on FactorQ?
FactorQ - multimedia soley focuses on independent artists. Musicians just as good as Black Sabbath, Gary Moore, Blondie, and David Bowie are all waiting to be heard, and FactorQ - multimedia gives them that chance.
Are your Mp3's high quality?
We aim to provide you with the best sound possible, however, there may be circumstance where the artist you wish to purchase from does
not have the best sound quality, but you can check that from the sample music on their profile page.
Can I purchase a CD?
Currently no. FactorQ - multimedia only works with digital downloads, but who knows what the future holds.
If you have limitless downloads of the song you purchased then friends and family, will have access to that download if you give your login details, and, well that's not fair to the artists is it! We hope you understand. Besides,
if you purchase a cd from a store, you can't go back to the store and say I lost my cd, can i have another =D
If, however, there is a genuine reason for you wanting to redownload, if you lost your internet connection, or the electric meter ran down, then you can always contact us
and let us know what happened. We are open minded =)
How can I send a download as a gift?
As stated above, when you purchase a download through FactorQ - multimedia you have five chances to download that song. We will send you a unique log in link. You may pass that link on to a friend, but be aware, once he/she has downloaded you will only have 4 remaining, and so on.
Is my information secure when placing an order?
When you purchase from FactorQ - multimedia we don't take any payment details, all sales are through Paypal™, bank transfer etc, not directly through us. So yes, your information is always secure.
